About
ECBA® certified Business and Project Analyst with 6 years of experience driving digital transformation, ERP system optimization, and data integration across complex enterprise environments. Leverages expertise in Power BI, SQL, and advanced Excel to deliver actionable insights, improve data accuracy, and streamline processes, notably reducing procurement cycles by up to 20% and achieving $85K+ in annual cost savings. A Canadian Permanent Resident open to relocation, adept at stakeholder management and delivering high-impact analytical solutions in fast-paced Agile/SDLC settings.
Work
MM-ICT Limited
|Business System Analyst
London, England, UK
→
Summary
Drives digital transformation and ERP system integration initiatives for an education-focused environment, optimizing data flow and business processes across a network of 35+ schools.
Highlights
Orchestrated critical system integration and data flow validation efforts for digital transformation initiatives, facilitating seamless business process transitions across 35+ educational institutions.
Facilitated stakeholder engagement through regular meetings with school administrators and IT teams, effectively gathering requirements and providing project updates within Agile/SDLC frameworks to ensure alignment on integration needs.
Developed and maintained comprehensive project documentation, including BRDs, FRDs, data flow diagrams, and user manuals, ensuring clear communication and successful adoption of system changes and reporting solutions.
Executed robust data collection, cleaning, and validation on large multi-source education and operational datasets using SQL and Excel, enhancing data accuracy by approximately 15% to support critical operational reporting and ETL processes.
Conducted in-depth business and data analysis on IT service tickets and procurement data, identifying critical system gaps that led to a significant 15-20% improvement in overall procurement cycle time.
Designed and implemented Visio-based process flows and data flow diagrams to optimize ERP reporting and system integration, driving enhanced process consistency and cross-functional alignment across the entire school network.
Reliance Retail Limited
|Lead Project Analyst
Mumbai, Maharashtra, India
→
Summary
Led comprehensive data and business analysis initiatives, driving ERP, reporting, and operational analytics across a vast network of over 12,000 retail locations.
Highlights
Spearheaded data and business analysis initiatives that optimized ERP, reporting, and operational analytics for a network exceeding 12,000 retail locations, enhancing strategic decision-making.
Analyzed over 1 million records from SAP PM/MM ERP datasets, identifying key trends and optimization opportunities that directly resulted in annual cost savings exceeding $85,000.
Developed and deployed interactive Power BI and advanced Excel dashboards for monitoring critical KPIs, inventory, procurement, and pricing, significantly improving reporting efficiency and operational visibility.
Facilitated successful project delivery within Agile/SDLC frameworks, fostering cross-functional collaboration to ensure the timely provision of high-quality analytics and reporting solutions.
Directed User Acceptance Testing (UAT) planning, execution, and defect triage for critical ERP enhancements, successfully reducing post-go-live issues by 30% and significantly boosting system adoption rates.
Education
University of Liverpool
→
Master of Science
Business Analytics and Big Data
Pillai College of Engineering, Mumbai University
→
Bachelor of Engineering
Information Technology
Certificates
Entry Certificate in Business Analysis (ECBA®)
Issued By
International Institute of Business Analysis (IIBA)
Skills
ERP & PLM Systems
SAP PM/MM ERP, Microsoft Dynamics 365 (Exposure), ERP Reporting & Analytics, Data Validation, PLM Support.
Data Analysis & Integration
KPI Development, Trend & Pattern Analysis, Data Cleaning & Validation, Data Integration (IPaaS), Excel & Power BI Dashboards.
Business Analysis & Documentation
Requirements Gathering (BRD, FRD, DRD), Process Mapping (Visio), Workflow Optimization, Test Plans & User Documentation.
Project & Process Management
Agile (Scrum/Kanban), SDLC, Cross-Functional Collaboration, Business Process Transition Support.
Tools
Power BI, Excel (Advanced), Tableau, Visio, SharePoint, SQL.
Professional Competencies
Stakeholder Communication, Analytical Problem-Solving, Training & Knowledge Transfer, Digital Transformation Support.